Menna Allah Muhammed, Customer solution specialist
Menna al-Muhammed is a Customer solution specialist and BI developer who works at iCloudReady. For the past year, she has worked on different analytics and reporting tools to deal with various Modules. Menna is passionate about the Data and BI field because she admires exploring and diving into data to discover hidden patterns and connecting puzzle pieces to get the whole picture by representing the output of ERP systems in the form of reports and analysis. Menna has been recognised in her field for her analytical skills and graduated from an information technology institution’s Business intelligence track at Helwan University. In her spare time, Menna enjoys reading and walking. She currently lives in Cairo, Egypt.Tamer Mahmoud, Sales Delivery Manager
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Mona Ahmed, Customer Solutions Architect
If Oracle Enterprise Applications had a familiar face, it would probably resemble mine. With over two decades in the field, I've navigated through various lines of business, holding leadership roles that have not just shaped my career but also had a profound impact on peers, managers, and subordinates alike.
Before joining iCloudReady, I had the privilege of leading diverse teams in multinational corporations. The experience solidified my belief in the untapped potential that people bring to the table, a belief that now fuels my role as the Vice President of Customer Solutions and Support at iCloudReady.
When I'm not orchestrating innovative customer solutions, I delve into the intricate world of consciousness and self-development. I've studied various subjects, from Enneagram and Neuro-Linguistic Programming (NLP) to coaching techniques that unlock the human psyche's full potential. I live by Dr. Carl Jung's wisdom: "Every conceptual achievement of mankind has been connected with an advance in self-awareness."
This philosophical underpinning doesn't just enrich my personal life; it's also a cornerstone of my professional approach. I'm passionate about empowering our customers and equally committed to fostering a culture of excellence within our team. Together, we're not just solving problems; we're unlocking possibilities.
So, if you're seeking a transformative customer experience backed by a team that's continually pushing the boundaries, you've come to the right place. Welcome to iCloudReady, where the future is not just envisioned but realized every day.
Ahmed Labib, Customer Solution Specialist
Ahmed Labib is a Senior Oracle ERP Cloud Financial Consultant. With a passion for transforming businesses through technology, Ahmed brings expertise in Oracle Financials modules, empowering organizations to streamline operations, enhance data visibility, and drive strategic decision-making. With a solid educational background and continuous learning in Oracle EBS and Cloud Financial consulting, Ahmed remains at the forefront of industry trends. Ahmed's commitment to delivering exceptional results and exceeding customer expectations has earned him a reputation for excellence. His ability to analyze complex business processes, design effective solutions, and deliver comprehensive documentation and training ensures high customer satisfaction.Eslam Abdelkhalek, Business Operations Team Leader
Navigating the intricate web of business operations for the past six years at iCloudReady has been nothing short of a thrilling journey for me. Today, as the Business Operations Team Leader, I'm steering the ship through the complex waters of Human Resources, Cash Operations Management, Staff Scheduling, and Logistics, as well as Facility and Travel Management.
A proud graduate of Cairo University, my diverse skill set is a testament to the fulfilling role I've embraced in the operations field. It's not just about connecting the dots—it's about creating a seamless tapestry that enables every other department to function at their peak.
When I'm not orchestrating the day-to-day rhythms of our operations, you'll find me engrossed in football matches, a passion that dates back to my youth. It's more than just a game; it's a study in strategy and teamwork, elements that are crucial in my professional role.
Before iCloudReady, I spent considerable time honing my skills in various operational capacities. Each role was a stepping stone, adding layers of expertise and perspective that I now bring to our team.
In the same way a well-coordinated football team can achieve victory, I believe that a well-coordinated operations team can elevate a company to unparalleled success. Here at iCloudReady, we're doing just that—crafting a harmonious, efficient environment that allows us to deliver exceptional value to our clients and stakeholders.
Tasneem Omran, Customer Solution Specialist
Have you ever met someone who can effortlessly juggle various tasks, solve complex problems, and still manage to put a smile on your face? That's me, Tasneem Abdelaziz, your go-to person for all things customer solutions at iCloudReady.
I started my journey in the English section of the Faculty of Commerce at Benha University, followed by a scholarship at the Information Technology Institute (ITI). This blend of commerce and tech has provided me with a unique skill set that I apply daily in my role. From mapping out customers' business requirements to application functionalities to conducting training and troubleshooting application issues, my day is anything but monotonous.
What really excites me about my role is the high-stakes, fast-paced nature of the industry. It's like solving a new puzzle every day. I get to interact with people from diverse backgrounds, and the thrill of finding the right solution for each individual case is what keeps me going.
My three years in customer-focused roles have taught me one thing—each customer is unique, and there's no one-size-fits-all solution. That's why I employ my business analysis skills to provide tailored solutions that not only meet but often exceed our clients' expectations.
In a world where technology is constantly evolving, I pride myself on staying ahead of the curve. I'm not just here to solve your immediate issues; I'm here to help you navigate through future challenges as well.
So, the next time you run into an application hiccup or have a question that needs answering, remember, I'm just a click or call away.
Mai Zayed, VP Customer Solutions and Support
If Oracle Enterprise Applications had a familiar face, it would probably resemble mine. With over two decades in the field, I've navigated through various lines of business, holding leadership roles that have not just shaped my career but also had a profound impact on peers, managers, and subordinates alike.
Before joining iCloudReady, I had the privilege of leading diverse teams in multinational corporations. The experience solidified my belief in the untapped potential that people bring to the table, a belief that now fuels my role as the Vice President of Customer Solutions and Support at iCloudReady.
When I'm not orchestrating innovative customer solutions, I delve into the intricate world of consciousness and self-development. I've studied various subjects, from Enneagram and Neuro-Linguistic Programming (NLP) to coaching techniques that unlock the human psyche's full potential. I live by Dr. Carl Jung's wisdom: "Every conceptual achievement of mankind has been connected with an advance in self-awareness."
This philosophical underpinning doesn't just enrich my personal life; it's also a cornerstone of my professional approach. I'm passionate about empowering our customers and equally committed to fostering a culture of excellence within our team. Together, we're not just solving problems; we're unlocking possibilities.
So, if you're seeking a transformative customer experience backed by a team that's continually pushing the boundaries, you've come to the right place. Welcome to iCloudReady, where the future is not just envisioned but realized every day.
Mayada Ibrahim, Digital Account Manager
Some say that "impossible" is just a word, but for me, it's a challenge waiting to be conquered. My journey in the ever-evolving world of digital marketing started not as a career but as a calling. Fueled by an insatiable curiosity and a desire to be the best, I delved deep into the field, learning from the experts and applying that wisdom to the work I do at The Cloudors.
After graduating from O6U, I took the plunge into the realm of digital marketing, a field that perfectly aligns with my passion for innovation and strategy. Here, I've been able to flex my creative muscles and analytical skills alike, managing campaigns that not only meet but often exceed our clients' expectations. To me, digital marketing isn't just about numbers; it's about relationships. It's about connecting with people at the intersection of technology and humanity.
When I'm not steering the ship on our latest digital campaigns, you can find me with a book in one hand and headphones in the other, soaking up new ideas and melodies that fuel my creativity and broaden my horizons.
Inspired by Nelson Mandela's words, "It always seems impossible until it's done," I approach each project as an opportunity to do the impossible, to push the boundaries of what digital marketing can achieve.
So, what's your "impossible"? Let's make it happen, together.
Team
At iCloudReady, we've created a company culture that distinguishes us from the rest. We firmly believe that to build an extraordinarily successful business, we need an extraordinary team.Our team spans across the globe, with members in Egypt, East and West Coasts of the US, Europe, Saudi Arabia, UAE, and various other regions. We embrace diversity at iCloudReady and understand its power in fueling innovation and progress.Our team at iCloudReady is united in our passion for excellence and dedication to providing our customers with the best possible outcome.